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  Great Malvern
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'Cottage' News from John

 

FANTASTIC NEWS..........

No 1 top rated hotel in Worcestershire by travelers on Trip Advisor out of a total of 76 hotels.

 

A few of the many awards & various changes...

Hottest independant Hotel in the area- 2010

Johansens most informative 1/2 bottle wine list of the year 2010

MALVERN – one of AOL’s “hottest Destinations” 2009

Amongst other top locations such as jungle trekking in Laos, Pahoa in Hawaii, St George in Utah and Yunnan in China was Malvern, listed by travel experts who said it offers “some of England’s most picturesque scenery, has numerous spa hotels and is less than two hours by train from London.”

It is certainly a quintessential English experience with many unspoilt and unchanged features and beautiful countryside. Come and enjoy!

Johansens 'Best English Wine List 2008'

The Cottage in the Wood was awarded the Johansens Special Award for Best English Wine List.  Just seven special awards were given this year with others going to world famous names such as Raymond Blanc's Le Manoir aux Quat's Saisons. We've had English wines on our list for 20 years and now have twelve really good ones.  We offer a money back guarantee on English Wines!

’The Pinnacles

Our £1m+ development which saw the replacement of the Coach House with a completely new nineteen bedroom building, has just seen it’s 9th anniversary.  How time flies!

The bedrooms have received very favourable comments and many guests have returned because the comfort of the new rooms has enhanced the experience of staying at ‘The Cottage’.

Needless to say there were teething problems and we were not helped by both the main contractor and the main sub-contractor going into liquidation. John used to be a ‘ginger top’ and is now grey!

Water
Despite the handicap, the water situation has been resolved by installing a cold water reservoir and by increasing the hot water storage.

It’s interesting to observe that increasingly people shower nowadays but whilst staying here, tend to bath.  Perhaps it’s all part and parcel of relaxing.

An average bath takes three times the water of an average shower so no doubt this is what gave rise to the plumbers’ miscalculations.  As client, I distinctly remember posing the question during the building phase and being told the calculations were correct! Wrong!

Training
‘The Team is the hotel’ John often says and the enjoyment and satisfaction our team get from what they do, shines through to our guests.  Friendly but respectful, backed by professionalism is our aim.

Training is an ongoing part of what we do as a progressive organisation.
Recent activity has included First Aid, Fire Evacuation procedures, Wine Foundation Certificate, Computer Skills and Business Economics.

Changing of the Guard
John and Sue have entered their twenty fifth year of running ‘The Cottage’and it’s now time to stop working 100 hours or more a week and up the ‘quality time’ of life.  Not that we’re disappearing but our working days will be fewer so the day to day running of the hotel will fall upon the valued key members of our team.


So as rare as it seems to be in this country in the hotel industry, we’re on to the second generation.

Televisions/DVD Players
We have flat screen televisions and intergrated DVD playrers put into all our rooms.  We are starting to get together a library of DVD's so if you have any ideas about which ones you think we should have, just let us know!


Something to celebrate?



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